Cookie Policy

Last Updated: June 25, 2026

1. Introduction

Welcome to Primo Hoagies ("we," "us," or "our"). This Cookie Policy applies to our website located at primohagiesgo.click and explains what cookies are, how we use them, the types of cookies we deploy, and how you can manage your cookie preferences.

At Primo Hoagies, we are committed to being transparent about the technologies we use to enhance your browsing experience on our food ordering and information platform. This policy should be read alongside our Privacy Policy and Terms of Service, which together govern how we collect, use, and protect your personal information.

If you have any questions about this Cookie Policy, you can contact us at:

• Email: [email protected]
• Website: primohagiesgo.click

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website. They are widely used across the internet to make websites work more efficiently, to provide improved functionality, and to give website owners useful information about how their sites are being used.

Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device and remember certain information about your preferences or past actions.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. There are several types of cookies:

• Session Cookies: These are temporary cookies that expire when you close your browser. They help websites recognize you as you move from page to page during a single browsing session.
• Persistent Cookies: These remain on your device for a set period of time or until you delete them manually. They are activated each time you visit the website that created that particular cookie.
• First-Party Cookies: These are cookies set by the website you are visiting directly.
• Third-Party Cookies: These are set by a domain other than the one you are currently visiting, typically by third-party services such as analytics providers or advertisers.

3. Similar Tracking Technologies

In addition to cookies, we may also use other similar tracking technologies on our website, including:

• Web Beacons (Pixel Tags): Small graphic images embedded invisibly on web pages or in emails that track whether a page has been viewed or an email has been opened.
• Local Storage: A web storage mechanism that allows websites to store data locally within your browser. Unlike cookies, local storage does not have an expiration date and is not sent to a server with every request.
• JavaScript Tags: Code snippets embedded in our web pages that collect information about your interactions with our site.
• Fingerprinting: A technique that identifies a browser based on its unique configuration settings, which may be used in combination with cookies for analytics purposes.

Throughout this policy, we use the term "cookies" to refer to all of these technologies collectively unless otherwise specified.

4. How We Use Cookies

Primo Hoagies uses cookies for a variety of purposes related to delivering our food service platform effectively. Specifically, we use cookies to:

• Ensure our website functions properly and securely for all visitors
• Remember your preferences and settings, such as your preferred location or menu filters
• Keep you logged in to your account between visits
• Understand how visitors use our website so we can improve our food offerings, website layout, and online ordering experience
• Measure the effectiveness of our online marketing campaigns and food promotions
• Deliver relevant advertising to you based on your browsing behavior and interests
• Prevent fraud and enhance the security of our online ordering platform
• Enable social media features and integrations on our website
• Comply with our legal obligations under applicable United States federal and state laws

5. Types of Cookies We Use

5.1 Essential / Strictly Necessary Cookies

These cookies are absolutely necessary for our website to function properly. They enable core functionalities such as page navigation, access to secure areas, online ordering cart functionality, and payment processing. Without these cookies, services that you have asked for — such as placing a food order — cannot be provided. These cookies do not gather any information about you that could be used for marketing purposes.

Because these cookies are strictly necessary to deliver our online services to you, we do not require your consent to place these cookies. However, you can block them by changing your browser settings, though this may prevent you from using parts of our website.

5.2 Analytics / Performance Cookies

These cookies collect information about how visitors use our website, such as which pages they visit most often, how long they spend on each page, and whether they receive error messages from certain pages. All information collected by these cookies is aggregated and therefore anonymous — it does not identify any individual visitor.

We use this information to improve how our website works, optimize our menu layout, and understand customer journeys through our online food ordering process. We primarily use Google Analytics for this purpose.

5.3 Functional Cookies

Functional cookies allow our website to remember choices you make when you visit our site and to provide enhanced, more personalized features. For example, these cookies may remember your preferred location, your saved delivery address, your dietary preferences, or your language settings. They may also be used to provide services you have requested such as watching a video or commenting on a blog.

The information these cookies collect may be anonymized and cannot track your browsing activity on other websites.

5.4 Advertising / Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests, including promotions for our food offerings and special deals at Primo Hoagies. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of our advertising campaigns. They are usually placed by advertising networks with the website operator's permission.

They remember that you have visited our website and this information may be shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

6. Specific Cookies We Use

The table below provides detailed information about the specific cookies currently in use on primohagiesgo.click:

Please note that this table may not represent an exhaustive list of all cookies placed on your device. Third-party service providers may update their cookies independently, and we will endeavor to keep this table as current as possible.

7. Your Rights Under United States Law

Depending on your state of residence within the United States, you may have specific rights regarding cookies and the personal data they collect:

• California Residents (CCPA/CPRA): Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to know what personal information is collected about them, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. Advertising cookies that share data with third parties may constitute a "sale" or "sharing" of personal information under California law.
• All United States Residents: The Federal Trade Commission Act (FTC Act) requires that businesses be transparent about their data collection practices and that such practices not be deceptive or unfair to consumers. Our cookie practices are designed to comply with FTC guidelines.
• Other State Laws: Various states including Virginia, Colorado, Connecticut, Texas, and others have enacted their own comprehensive privacy laws. We are committed to honoring your rights under all applicable state privacy laws as they pertain to the use of cookies and tracking technologies.

To exercise any of your rights regarding personal data collected through cookies, please contact us using the information provided at the end of this policy.

8. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (other than those that are strictly necessary for the operation of our website). There are several ways you can manage your cookie preferences:

8.1 Our Cookie Consent Tool

When you first visit primohagiesgo.click, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by accessing the cookie settings link available in the footer of our website.

8.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. Please refer to your browser's help documentation for specific instructions:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Apple Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
• Opera: Settings > Advanced > Privacy & Security > Site Settings > Cookies

You can also visit www.allaboutcookies.org for comprehensive guidance on how to manage cookies across different browsers and devices.

8.3 Opt-Out Tools for Specific Third-Party Services

You can opt out of specific third-party tracking and advertising cookies using the following tools provided by our technology partners:

8.4 Mobile Device Settings

If you access our website via a mobile device, you can control interest-based advertising through your device's operating system settings:

• iOS (Apple): Settings > Privacy & Security > Tracking — toggle off "Allow Apps to Request to Track"
• Android (Google): Settings > Privacy > Ads — select "Opt out of Ads Personalization"

9. Impact of Disabling Cookies

While you have the right to disable cookies, please be aware that doing so may affect your experience on our website. Below is a summary of what may happen if you disable each category of cookie:

• If you disable Essential Cookies: You will not be able to add items to your cart or complete a food order. Login functionality will not work. You may encounter errors and be unable to access secure areas of our website. We strongly advise against disabling these cookies if you wish to use our online ordering service.
• If you disable Analytics Cookies: We will not be able to track how visitors use our website, which means we may have difficulty identifying and fixing issues. This will not prevent you from placing orders or using any features of our website, but it does limit our ability to improve our service for all customers.
• If you disable Functional Cookies: Your preferences, such as saved delivery addresses and location preferences, will not be remembered between visits. You will need to re-enter this information each time you visit our site. Some personalized features may not be available.
• If you disable Advertising Cookies: You will still see advertisements, but they will be less relevant to your interests and our previous interactions. You may see the same advertisements more frequently. Disabling these cookies does not mean you will stop seeing ads altogether.

10. Third-Party Cookies and Linked Websites

Our website may contain links to third-party websites, and we may integrate third-party services — including social media platforms, mapping services, and payment processors — into our site. Please note that these third parties may use their own cookies and tracking technologies when you visit their websites or interact with their services.

We have no control over the cookies set by third parties, and this Cookie Policy does not cover the use of cookies by any third parties. We encourage you to review the privacy and cookie policies of any third-party website you visit through links on our site. The inclusion of a link to a third-party site does not imply any endorsement by Primo Hoagies.

Third-party services we currently integrate or link to may include:

• Google Maps (for restaurant location services)
• Google Analytics (for website performance measurement)
• Google Ads (for advertising campaigns)
• Facebook / Meta (for social media integration and advertising)
• Payment processing providers (for secure online transactions)
• Delivery platform partners

11. Cookies and Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly use cookies to collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information through cookies on our website, please contact us immediately at [email protected] so that we can take appropriate action.

We comply with the Children's Online Privacy Protection Act (COPPA) in our cookie and data collection practices.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or changes in our business practices. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

If we make significant changes to this Cookie Policy, we may notify you by posting a prominent notice on our website or by sending you a direct communication (such as an email) where we have your contact details.

Your continued use of our website after any changes to this Cookie Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us. We are committed to addressing your inquiries in a timely and transparent manner.